Family Member’s Testimonials

  • "Could not be happier with the care my mother experienced at the Gilbert Residence. We had a poor experience at another facility and found the Gilbert Residence through care giver references. Initially impressed with the community-based not-for-profit status and then overwhelmed with the caring long-term staff. I truly believe that we had a few more quality years with Mum due to the environment at the Gilbert Residence."

    - Ed Hisscock

  • “Your kindness and attention to all of my brother's needs was outstanding. We knew he was in caring hands with everyone who came into contact with him. Thank you for seeing him beyond his illness and treating him so kindly with so much respect.”

    — Beverly Lipmyer

  • “My mom lived in the assisted living wing for years then transferred to nursing wing for a few months. I have not one complaint. The staff (from top to bottom) is absolutely wonderful!!! You couldn't find a better place. Clean, courteous, caring & oh so patient with the residents and their families! Total and complete care.”

    — Shirley T.

  • “Our family is so grateful for the love and care our mother receives at The Gilbert Residence. It was a big decision to have mom go to a care facility. We looked at many places and knew once we viewed Gilbert Residence it was the right choice for her. The staff is made up of people who care about every aspect of mom's care. As a family we feel free to visit, participate and be involved in the activities. It is a joint effort making sure mom has the best of care. We highly recommend the Gilbert Residence.”

    — Karen Genter

  • "My mother has been a resident for the past year and a half and it has been such a wonderful experience. The staff is amazing from the receptionist, the administrative personnel, activities coordinators, to the nursing staff and everyone in between. They treat my mother with respect and and it is obvious they care about her. There are a lot of activities and I know she is being well taken care of. This is such a relief during this challenging time when I haven't been able to visit her personally for months due to the pandemic. They have provided weekly video conferences which have helped tremendously. This is a top notch facility with excellent care."

    — Kim Pavicich

  • "- My experiences from the admission process, through the receiving end, have been professional, reliable, friendly & accommodating. The staff is caring towards the patient, as well as the family. The facility is clean & inviting. The activities are numerous & motivating. I feel confident that my Mom is comfortable, safe & being taken care of. Thank you!"

    - Laura Wright

  • "The staff at the Gilbert Residence is very friendly and caring. Facility is always clean. The administrative team is always available and helpful. My mother feels very comfortable there and I feel that she’s in great hands."

    - Thomas S.